Bigrock is….
Bigrock is India’s homegrown biggest domain and hosting company.Established in 2010 Bigrock now satisfies 1,50,000 customers all over the country and almost 65% of bigrock coustomers are outside India’s 8 metro cities powering small to large size bussness.
Bigrock plans
Domains are bit costly than its competetors. .com domains are availabe for
Rs 500-639 depending on coupon you use.
Bigrock shared hosting has 4 different plans -Starter,bussness,advanced and pro.If like to host only one domain then Advanced plan may be the best option.But sadly here the minimum duration is 1 year.Bigrock also offer windows hosting with plesk panel.
They offer Reseller hosting with 4 plans to suit your needs here Prices may seem slightly higher than other hosting providers.
Bigrock have also got specilized hosting just for CMS like WordPress,joomla,Drupal,Zencart, etc…
For starters there is website builder.Their 4 plans range from 1 page to max 50 page website.It is lot of money to give for just few pagees of website.
Bigrock also serve VPS hosting and Dedicated hosting at competitive prices.In their Dedicated servers they also give you ability to expand your storage infinitely by allocating storage to your server from their Shared storage device so you never run out of space.This is a great plus point for mid-large websites.
If you want a professionally designed website you can hire a designer with budget starting from Rs 2000 to Rs 50,000+ .
Uptime and Server Location
BigRock’s infrastructure is anchored by a 250,000 square foot Data Center located at the 40 acre Data Ranch to give you almost 99.9% uptime.
It’s datacenters are located in india and in US.Their servers in India are located in mumbai.This helps for better rankings in search engenes.An SEO boost to your website.
Tax
Their are very few companies that don’t add tax to your product.
This could save 12.5% on every purchase or renewals.This gives Bigrock an edge over others.
Contact by….
The important factor in geting your problems solved is by simplicity in geting connectod to the host.Bigrock offers such simplicity.
Bigrock can by contacted by their Toll Free number,Live Chat,by E-Mail,by Creating Ticket or by fax.Their service agents are good and will solve the problem most of the time.When we contacted them by Creating ticket they answered back in13 hrs.However there are other options that are more quick.
Payment
Bigrock offers many payment options. you can pay with
1]Debit Cards
2]NetBanking
3]Credit Cards (Visa/MasterCard/Amex/Discover)
4]PayPal
OR by offline methods such as
1]Direct Deposit into Bigrock ICICI Bank Account
2]Sending Bigrock a Cheque or Demand Draft
They even once had Cash On Delivery but Unfortunately they have taken the cash on Delivery Option out of their payment methods.However other options are enough for payments.
Transfering
You can transfer you existing domain to bigrock and they will extend your domain expiration date by 1 year.charges depends on the domain extention and may range from Rs 399-549.
File transfer is to be done manuslly or by ftp software.
Refund policy
Bigrock offers 30 day money back guarantee.But after that period you don’t get any refunds not even in other forms.
You can also get refund for domain names if its in money back grace period.(.com) and(.in) have a grace period of 4 days.
It is always advaisable to read Terms and Condition before buying hosting or domain package.
Advantages and Disadvantages
Advantage
- Toll free number
- 99.9% uptime
- No tax
- 30 days refund policy
- Easy Payment options
- Indian I.P’s hence SEO boost
Disadvantages
- New company-Less Brand value
Tough comptitors for godaddy in India are Hostgator.in,Goddady.in,Znetlive.com,HostingRaja.in and to some extent Speedhost.in and Hostcats.com according to their alexa rank in India.